Applicant Tracking System (ATS) Error

Issue

There is an issue in ClearCompany, our Applicant Tracking System (ATS) where, if your posting has more than 25 applicants, the last application you clicked into will disappear when you go the next page. 

Environment

Clear Company on your desktop computer or laptop. 

Resolution

1. Return to the page that your missing applicant was originally on in ClearCompany. 

2. Refresh the page in your browser. Do not refresh it in ClearCompany, it will not show the missing applicant.  

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Details

Article ID: 111313
Created
Mon 7/6/20 2:39 PM