Offline Access Not Working

This article reviews what to do if you can not access your computer offline via Duo.

Issue

You are unable to login to your computer offline.

Environment

Desktop or Laptop

Resolution

• Ensure that you have Offline Access setup. Note that it must be setup prior to going offline for the first time.
• Ensure that your computer and your phone have the same time. If not, fix so they both have the same time.

---

For more help, please contact ITS at its@manhattan.edu or 718-862-7973.