Adding a Knowledge Base Article to your Favorites

A guide on adding Knowledge Base Articles to your favorites to make them easier to find.

About

To favorite an article, you must first be signed into the Knowledge Base using your JasperNet credentials.

Environment

Web Browser

Steps

1. Once logged in, find a Knowledge Base Article that you like or is helpful to you. Once you open the article, you will see a menu on the right hand side. Within this menu, select Add to Favorites. 
2. After you have favorited an article, you can find any articles you have favorited by navigating to the My Favorites tab at the top of the Knowledge Base. The My Favorites tab can always be found near the top of the Knowledge Base for easy use. 
3. The Service Catalog also contains a Favorites feature which allows you to add your favorites services to a My Favorites list. While the Service Catalog Favorites work the same way as the Knowledge Base Favorites, these features are separate and you must be in the Knowledge Base to view your favorite articles and likewise for the Service Catalog.

For more help, please contact ITS at its@manhattan.edu or 718-862-7973.