Google Workspace Issue

Overview

Manhattan College ITS provides all employees and students with a G Suite powered Jaspernet account.

Notes

  • All user accounts are auto generated.
  • Student accounts are generated upon successful registration.

Features

  • E-mail
  • Calendar
  • Drive
  • Groups
  • Sites
  • Youtube
  • ​Blogger
  • Google Chat, Google Meet
  • Google +

Getting Started

To Activate your account visit Activate JasperNet ID page

To reset your Password visit the password reset page

To manage your account visit the Manhattan College Start Page

To learn more about Google Apps, visit the Gsuite Learning Center

To learn more about Gmail visit the Gmail Learning Center

To access email, visit the Manhattan College Email

For assistance configuring email on your mobile device, visit the Gmail web page.

For assistance configuring email to a third party client (Apple Mail, Outlook, Thunderbird, etc.), visit the IMAP configuration help page.

To learn more about Google calendar, visit the Calendar Help Center

To learn more about Google Groups, visit the Google Groups Help Center

To report an issue with Google Apps click "Request Service" above.  Alternatively, you can also email its@manhattan.edu or call 718-862-7973.

Support

ITS provides support for this service.

Google provides support for this service.

Support Availability

Please visit the Client Services and Support webpage for support availability.

Audience

This service is available to the Manhattan College community.

SLA

ITS will reply to requests within 6 hours of being placed.  ITS will complete requests within one week.

Last update 08.20.2018

 
Request Service

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This article provides links to Googles Learning and Help Centers.

Details

Service ID: 2614
Created
Thu 7/25/13 4:20 PM
Modified
Wed 10/21/20 11:17 AM