Troubleshooting Crestron Units in Kelly Commons: 4A, B & C

Issue

Touch Screen Crestron Control Unit not functioning as it should or is otherwise unresponsive. 

The cable for each rooms Crestron Unit is labelled SHUTDOWN 4A, 4B & 4C.

 

back control unit Kelly 4C AV closet

 

 

In Kelly Commons 4th floor, the A/V Closet containing all the wiring for the floor is located in the back of 4C, Faculty Dining Room, behind the food service area.

DM OUT

You will need a key to gain access to the A/V closet.

Resolution

Trace the Ethernet cable for the problem room connected to the control unit, and unplug  for at least 30 seconds,  and then re plug it in to restart the unit.

 

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Details

Article ID: 67523
Created
Wed 11/21/18 8:49 AM
Modified
Wed 1/9/19 3:15 PM