PC, Software, & Peripheral Support

ITS provides support for installation, maintenance and troubleshooting for PCs, smartphones, tablets, software, printers, and other peripherals. We can also assist you with virus and malware removal.

You can also find assistance here regarding Faculty Laptop Initiative (FLI), office technology moves and new computer installations.

Please click on a service title to learn more about or request that service.

Categories (6)

A/V & Event Setup/Support

A/V & Event Setup Support encompasses:
- Conversion of VHS tapes to digital format provided legal release
- On Campus Event Setups

Please click on a service title to learn more about or request that service.

Classroom, Conference Room & Computer Lab Support

Classroom, Conference Room and Computer Lab Support encompasses:
- Classroom, Conference Room and Lab Technology Questions & Training
- Classroom, Conference Room and Lab Technology Issues, Maintenance & Upgrades
- Computer Lab Software Requests
- Computer Lab Printing

Please click on a service title to learn more about or request that service.

Equipment Loan

ITS offers laptop and projector loans for Manhattan College employees.

Please click on a service title to learn more about or request that service.

General Inquiry & Consultation

ITS provides help and consultation on various technologies. Please click on a service title to learn more about or request that service.

Moodle

Please click on a service title to learn more about or request that service about Manhattan College's Learning Management System.

Resources for Personal Devices

This is a compilation of resources that you may want to use for your personally owned devices. ITS does not offer any warranty or guarantee on use of these recommendations.

This category contains software suggestions such as Antivirus, PDF readers, etc.

Please click on a service title to learn more about or request that service.

Services (12)

Faculty Laptop Initiative (FLI)

ITS provides eligible Manhattan College faculty with a laptop for classroom use.

Hardware Issue Diagnosis/Repair

ITS provides Manhattan College employees and students with hardware diagnosis/repair.

Microsoft Home Use Program (MS HUP)

ITS provides employees one license of Microsoft Office at a discounted rate through Microsoft's Home Use Program (MS HUP). Please click "Microsoft Home Use Program (MS HUP)" above to learn more about this service.

Microsoft Office 365 - Free install on up to 5 personal devices

ITS provides employees and students access to Office 365 which includes up to five licenses of Microsoft Office free of charge. Please click "Microsoft Office 365 - Free install on up to 5 personal devices" above to learn more about this service.

New/Recycled Computer Delivery

ITS provides employees assistance receiving a new computer or requesting a recycled computer.

Office Technology Move

ITS provides employees assistance setting up office technology that was recently moved on campus.

OS/Software Installation

ITS provides employees assistance installing software.

OS/Software Troubleshooting

ITS provides the Manhattan College employees and students assistance with software troubleshooting.

Peripheral Installation/Issue

ITS provides employees assistance with installation of peripheral devices. This can be a scanner, or other specialized device.

Printer Installation/Issue

ITS provides employees assistance with installation of printers.

Smartphone/Tablet Setup

ITS provides employees assistance setting up their smartphones.

Smartphone/Tablet Troubleshooting

ITS provides employees assistance troubleshooting their smartphones.