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Network Issue

Overview

 

ITS provides support for the on campus network.    

Notes

 
  • If this is an emergency, please call x7973 (718-862-7973) for immediate service.
  • Note that dorm network issues require an appointment as technicians must come in pairs.

Features

 
  • ITS provides access to the latest generation 802.11 wireless standard.
  • WiFi coverage is extended to all campus buildings.  
  • ITS is continually working to improve wireless service in conjunction with new technology and growing demand.

Getting Started

 
  • See attached Knowledge Base Articles for self service troubleshooting.
  • To report an issue, click "Request Service" above.  If this is an emergency, please dial x7973 or 718-862-7973 for immediate assistance.

Support

 

ITS provides support for this service.  

Support Availability

 

Click here for support availability.

Audience

 

This service is available to the Manhattan College community.

SLA

 

ITS will reply to requests within 6 hours of being placed.  ITS will complete requests within 1 week.  

Last update 02.1.2016