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SOFTKEYS
Use the 4 gray softkeys below the display to select features or options displayed on the screen. The softkey labels are dynamic and will vary depending on the feature that is currently selected
DISPLAY
Your display is split down the middle with 4 LED lit buttons down each side of the display. In the upper left hand corner there are status icons which display the status your extension, i.e if you have missed calls or if calls are being diverted from your extension with, DND or if call forwarding is active. Touching the LED Button accesses the line or feature.
SCROLLING AND NAVIGATION
Use the up and down navigation arrows to scroll through lists. Use the right and left navigation arrows to scroll between screens, menus and logs or to move the cursor during text input. The OK button is a shortcut for the default action
CALL APPEARANCE BUTTONS
Call Appearance keys are used to place and receive internal and external calls. The integrated LEDs can be used to access calls and indicate status.
PHONE/EXIT BUTTON (Escape to main phone screen) At any time while you are programming, utilizing features and soft key functions, you may press the Phone/Exit button and you will return to the main screen.
MAKING A CALL
Pick up the handset or press the Speaker button
Dial the internal or external number you wish to call (including 9 plus the area code if necessary)
To go immediately into a voice mailbox without ringing the phone first, press the # key before dialing the internal extension number.
To end the call, hang up the phone or press the Speaker button
AUTO CALL BACK
If the call is to another extension, and they do not answer, to set a callback, press the Auto Call Back soft key. Set an automatic callback on the user that you have called but who has not answered. When they next end a call, the telephone system will call you and when answered, will automatically make a call to the user
MUTE
Press Mute button and red light will be lit during which time you may have a private conversation with another co-worker. To resume 2-way conversation, press Mute again and red light will go out.
ADJUSTING THE VOLUME
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ANSWERING A CALL
When you receive an incoming call, the incoming call is selected automatically when you lift the handset, press the Speaker button or select Answer. However, if you are already on a call, you will need to put that call on hold and then select the incoming call appearance button manually. You will also see two options on your screen for incoming calls, To VMail and Ignore.
• To VMail: Selecting this option will send the incoming call directly to your vm mailbox. • Ignore: Selecting this option turns off the audible ringing for the current incoming call. This feature does not send calls immediately to your voice mailbox
TRANSFERRING A CALL
1) During the call, press the Transfer softkey. The call is put on hold and you will hear a second dial tone.
2) Dial the extension number
a. To complete the transfer, press Complete while the call is still ringing or after being answered.
b. If the transfer destination does not answer or does not want to accept the call, press Cancel.
To transfer a call directly into a voice mailbox, press Transfer, #, plus the mailbox number. Press Complete and/or hang up.
HOLD
The Hold softkey puts a call on hold until you retrieve it. You must retrieve a held call from the phone that placed the call on hold. To retrieve a call on hold select the Connect softkey or, press the call appearance button of the held call. This button will be rapidly flashing green
CONFERENCE CALLING
1. During an existing call, select the Conference softkey
2. Dial your next party
3. If the call was not answered, return to the first call by pressing the call appearance button of the first call (the button will be flashing green). If the call was answered, select the Conference softkey again to proceed with the conference call; all parties should now be connected.
* This procedure should be limited to yourself, 2 outside parties, and 2 inside extensions
Dropping/Muting Parties
You can drop parties from a conference call, including yourself. You can also mute other parties.
1. While connected to a conference call, press the Details key, the conference details menu is displayed.
2. You can then perform the following actions:
• To scroll through the list of callers in the conference, use the up and down arrow keys. • To drop a caller from the conference, highlight them and press Drop.
• To mute a caller, highlight them and press Mute. Repeat this to unmute them. • To return to the call display, press the Back soft key.
• If you are the only internal user, dropping yourself from the conference may end it.
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