Knowledge Base

Categories (29)

New Employees Start Here

Information for new employees found here.
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New Students Start Here

Information for new students found here.
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Human Resources

This is a collection of materials that address questions for new employees, or, in applications used in the Office of Human Resources.
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Prospective Student Start Here

This category contain information about ITS relevant to perspective students and their families.
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Working Remotely

Here you will find resources for working remotely and getting remote support.
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Account and Access Services

Information about JasperNet accounts, including account activation and updating your personal email for password resets.
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Additional Resources

This category provides additional information that may be relevant to you such as G Suite, Turnitin, Network, and Classroom Support.
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Classroom, Conference Room & Computer Lab Support

Information and guides regarding the Classroom and Labs at Manhattan College
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Digital Accessibility

Digital accessibility is the practice of insuring that all people, including those with disabilities, can access and use electronic resources and communications. It encompasses common elements such as:

Websites
Software
Computer hardware and software
Videos
Documents
Presentations
Mobile devices
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Digital Badge Information

Instructions for accepting digital badges.
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Digital Measures

Online Faculty new faculty credentialing and activity reporting system.
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Digital Signage

Digital Signage Units on campus are powered by Concerto II, an open-source platform.

Player Devices are Raspberry Pi's.
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Duo Multi-Factor Authentication (MFA)

Information and support guides for setting up and using multi-factor authentication using Duo.
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Enterprise Application Services

Banner, Clear Company ATS (Employee Recruiting & Onboarding System) and 25LIVE
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Faculty Laptop Initiative (FLI)

Information and guides regarding Faculty Laptop Initiative (FLI)
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Financial Aid

This section contains articles related to Financial Aid such as the Work Study Onboarding Tutorial.
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Google Workspace

This section contains articles related to Google services such as Gmail, Drive, Calendar, Docs, Sheets, etc.
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Inside Website

This will contain articles related to the new inside.manhattan.edu website which in Fall of 2016 replaced the myMC portal.
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Mobile

Training guides for Mobile Apps
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Mobile Development

Information and guides regarding mobile development at Manhattan College, i.e. Glance App
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Moodle

Information and guides regarding Moodle
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Network, Connectivity, & Communications

Information on network, connectivity, and communication such as wifi.
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PC, Software, & Peripheral Support

Information and guides regarding PCs, Software, & Peripherals at Manhattan College
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Surveys

This section contains articles related to information for Manhattan College surveys.
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Training

Training Resources and Initiatives
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Cyber Security

This category contain content relevant to Cyber Security preventions and procedures as well as information about online scams.
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Purchasing

This category contains content relevant to Purchasing support.
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PDF Resources

This category contains information and resources pertaining to editing PDFs.
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PolicyStat

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Articles (5)

How To Create and Remove Bookmarks In Chrome

Link to Moodle Continuity Planning for Teaching and Learning

This article will help you troubleshoot running a class entirely online using Moodle.

Submit and Edit your MC Announcement

Time Out / Availability Calendar (Workgroup Solution)

Zoom to Meets Clarification Chart

This article helps to clarify some of the feature differences between Zoom and Google meet.