Knowledge Base

Categories (29)

New Employees Start Here

Information for new employees found here.

New Students Start Here

Information for new students found here.

Human Resources

This is a collection of materials that address questions for new employees, or, in applications used in the Office of Human Resources.

Prospective Student Start Here

This category contain information about ITS relevant to perspective students and their families.

Working Remotely

Here you will find resources for working remotely and getting remote support.

Account and Access Services

Information about JasperNet accounts, including account activation and updating your personal email for password resets.

Additional Resources

This category provides additional information that may be relevant to you.

Classroom, Conference Room & Computer Lab Support

Information and guides regarding the Classroom and Labs at Manhattan College

Digital Accessibility

Digital accessibility is the practice of insuring that all people, including those with disabilities, can access and use electronic resources and communications. It encompasses common elements such as:

Computer hardware and software
Mobile devices

Digital Badge Information

Instructions for accepting digital badges.

Digital Measures

Online Faculty new faculty credentialing and activity reporting system.

Digital Signage

Digital Signage Units on campus are powered by Concerto II, an open-source platform.

Player Devices are Raspberry Pi's.

Duo Multi-Factor Authentication (MFA)

Information and support guides for setting up and using multi-factor authentication using Duo.

Enterprise Application Services

Banner, Clear Company ATS (Employee Recruiting & Onboarding System) and 25LIVE

Faculty Laptop Initiative (FLI)

Information and guides regarding Faculty Laptop Initiative (FLI)

Financial Aid

This section contains articles related to Financial Aid such as the Work Study Onboarding Tutorial.

Google Workspace

This section contains articles related to Google services such as Gmail, Drive, Calendar, Docs, Sheets, etc.

Inside Website

This will contain articles related to the new website which in Fall of 2016 replaced the myMC portal.


Training guides for Mobile Apps


Information and guides regarding Moodle

Network, Connectivity, & Communications

Information on network, connectivity, and communication such as wifi.

PC, Software, & Peripheral Support

Information and guides regarding PCs, Software, & Peripherals at Manhattan College


This section contains articles related to information for Manhattan College surveys.


Training Resources and Initiatives

Cyber Security

This category contain content relevant to Cyber Security preventions and procedures as well as information about online scams.


This category contains content relevant to Purchasing support.

Research Computing and Data

Information about ITS managed research computing and data resources, including the Tower high performance computing cluster, can be found here.

PDF Resources

This category contains information and resources pertaining to editing PDFs.