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Categories (26)
New Employees Start Here
Information for new employees found here.
New Students Start Here
Information for new students found here.
Prospective Student Start Here
This category contain information about ITS relevant to perspective students and their families.
Working Remotely
Here you will find resources for working remotely and getting remote support.
Account and Access Services
Information about JasperNet accounts, including account activation and updating your personal email for password resets.
Additional Resources
This category provides additional information that may be relevant to you such as G Suite, Turnitin, Network, and Classroom Support.
Classroom, Conference Room & Computer Lab Support
Information and guides regarding the Classroom and Labs at Manhattan College
Digital Accessibility
Digital accessibility is the practice of insuring that all people, including those with disabilities, can access and use electronic resources and communications. It encompasses common elements such as:
Websites
Software
Computer hardware and software
Videos
Documents
Presentations
Mobile devices
Digital Badge Information
Instructions for accepting digital badges.
Digital Measures
Online Faculty new faculty credentialing and activity reporting system.
Digital Signage
Digital Signage Units on campus are powered by Concerto II, an open-source platform.
Player Devices are Raspberry Pi's, with a few units still using older Zotacs.
Duo Multi-Factor Authentication (MFA)
Information and support guides for setting up and using multi-factor authentication using Duo.
Enterprise Application Services
Banner, Clear Company ATS (Employee Recruiting & Onboarding System) and 25LIVE
Financial Aid
This section contains articles related to Financial Aid such as the Work Study Onboarding Tutorial.
Google Workspace
This section contains articles related to Google services such as Gmail, Drive, Calendar, Docs, Sheets, etc.
Inside Website
This will contain articles related to the new inside.manhattan.edu website which in Fall of 2016 replaced the myMC portal.
Mobile
Training guides for Mobile Apps
Mobile Development
Information and guides regarding mobile development at Manhattan College, i.e. Glance App
Moodle
Information and guides regarding Moodle
Network, Connectivity, & Communications
Information on network, connectivity, and communication such as wifi.
PC, Software, & Peripheral Support
Information and guides regarding PCs, Software, & Peripherals at Manhattan College
Surveys
This section contains articles related to information for Manhattan College surveys.
Training
Training Resources and Initiatives
Cyber Security
This category contain content relevant to Cyber Security preventions and procedures as well as information about online scams.
Purchasing
This category contains content relevant to Purchasing support.
PDF Resources
This category contains information and resources pertaining to editing PDFs.
Articles (14)
A/V Cables 101 Female Port Images
This article uses pictures to show you the female port for the cables listed and pictured in A/V Cables 101.
Accessing the Student Employee 101 Training Course
A guide on requesting supervisory instructor access and self enrollment for the Student Worker 101 Training Course.
Best Practices for Creating and Submitting A Ticket
This article will show you the best practices for creating a ticket with ITS.
How To Check The Specifications of your Android Phone
How To Check The Specifications of your iPhone
How To Check The Specifications of your MacOS Computer
How To Check The Specifications of your Windows Computer
How To Check the View/Share History of Your Google Docs, Sheets, and Slides
How To Find The Mac Address On a PS 4
How to manage citations in Google Docs
IPEVO Visualizer
Link to Moodle Continuity Planning for Teaching and Learning
This article will help you troubleshoot running a class entirely online using Moodle.
Submit and Edit your MC Announcement
Zoom to Meets Clarification Chart
This article helps to clarify some of the feature differences between Zoom and Google meet.
Additional Resources
Popular Articles
Microsoft Office 365 - Free install on up to 5 personal devices
List of Software Available in Computer Labs & Remotely
Subscribing to the ITS Blog
ITS Computer Recommendations for Employees
Email Signature
Recent Articles
How To Schedule Passport Events in 25Live
How to Schedule Virtual Events in 25live
How to Change your Background on Google Meet
Faculty Laptop Initiative (FLI) Ticketing Reports
How To Access the COVID Dashboard for Supervisors
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