Knowledge Base

Categories (27)

New Employees Start Here

Information for new employees found here.
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New Students Start Here

Information for new students found here.
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Prospective Student Start Here

This category contain information about ITS relevant to perspective students and their families.
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25Live Pro

Event and Location reservation system
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Human Resources

This is a collection of materials that address questions for new employees, or, in applications used in the Office of Human Resources.
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Microsoft Applications

This category houses our articles on the Microsoft Suite of Applications.
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Working Remotely

Here you will find resources for working remotely and getting remote support.
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Classroom, Conference Room & Computer Lab Support

Information and guides regarding the Classroom and Labs at Manhattan College
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Digital Accessibility

Digital accessibility is the practice of insuring that all people, including those with disabilities, can access and use electronic resources and communications. It encompasses common elements such as:

Websites
Software
Computer hardware and software
Videos
Documents
Presentations
Mobile devices
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Digital Measures

Online Faculty new faculty credentialing and activity reporting system.
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Digital Signage

Digital Signage Units on campus are powered by Concerto II, an open-source platform.

Player Devices are Raspberry Pi's.
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Duo Multi-Factor Authentication (MFA)

Information and support guides for setting up and using multi-factor authentication using Duo.
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Enterprise Application Services

Banner, Clear Company ATS (Employee Recruiting & Onboarding System) and 25LIVE
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Financial Aid

This section contains articles related to Financial Aid such as the Work Study Onboarding Tutorial.
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Google Workspace

This section contains articles related to Google services such as Gmail, Drive, Calendar, Docs, Sheets, etc.
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Inside Website

This will contain articles related to the new inside.manhattan.edu website which in Fall of 2016 replaced the myMC portal.
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Mobile

Training guides for Mobile Apps
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Moodle

Information and guides regarding Moodle
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Networking & Internet

Information on network, connectivity, and communication such as wifi.
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PC, Software, & Peripheral Support

Information and guides regarding PCs, Software, & Peripherals at Manhattan College
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Surveys

This section contains articles related to information for Manhattan College surveys.
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Training

Training Resources and Initiatives
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Cyber Security

This category contain content relevant to Cyber Security preventions and procedures as well as information about online scams.
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Research Computing and Data

Information about ITS managed research computing and data resources, including the Tower high performance computing cluster, can be found here.
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PDF Resources

This category contains information and resources pertaining to editing PDFs.
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Telephony

This category includes some relevant knowledge and "How To" steps about the Avaya phones used on campus.
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PolicyStat

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Articles (3)

Link to the Manhattan University Knowledge Base

For additional resource, please visit the Manhattan University Knowledge Base.

FAQ: JasperNet Account

The following article answers some of the Frequently Asked Questions about JasperNet accounts.

Accessing Handshake Without a Jaspernet Account

This article explains how to access Handshake without a Manhattan College Jaspernet account.