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OVERVIEW
Visual Voicemail gives you access to your mailbox using softkeys and, by using the associated feature keys, a more user-friendly option control.
LOGIN
Press FEATURES and then scroll down four times to see and select Visual Voice.
Scroll Up or down to view the following options:
· Listen – You can have direct access to your personal voicemail messages · Group – You can have direct access to voicemails for any group you of which you are a member – press arrow down once to access Group messages. Press Select to listen
· Message – You can leave a message directly in a mailbox you specify · Greeting – You can listen to, change or delete your greeting message (for your personal mailbox)
· Password – You can change your voicemail password (for your personal mailbox)
ADMINISTERING YOUR PERSONAL GREETING
Press the “Visual VM” button on your phone
Enter PASSCODE and press DONE (or #).
Using up/down arrow key, scroll down to Greeting
Press Select/OK
The system will prompt you to “Please enter your access code”
Enter your password
Lift handset and press Record
NOTE: Begin speaking immediately – the system will not beep to let you know when to start.
Press Stop when finished recording
Press Listen if you wish to hear your greeting
Press Submit to save
CHANGING YOUR MAILBOX PASSCODE
1. Press “Visual VM” button on your phone
2. Enter current PASSCODE and press DONE (or #)
3. Using up/down arrow key, scroll down to Password
4. Press Select/OK
5. Key in current passcode and press Done
6. When prompted, key in new passcode and press Done
The display will exit to the main display if the change was accepted. Otherwise, you will be prompted to try again.
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LISTENING TO YOUR MESSAGES
1. Press Listen and you will be presented with the following message categories for your messages:
· New ( )
· Old ( )*
· Saved ( )*
*Press down/up arrow keys to scroll to Old and Saved messages.The number in brackets will reflect the number of each type of message in your mailbox
2. Press Select or OK to listen. The first message in the selected category will play and the following message handling feature key options are displayed:
Pause – Pauses the current message/resumes playing
Delete – Deletes the current message
More – Scrolls to another screen for additional options:
Save – Changes the current message’s category to “Saved
Copy – Copies the message to another mailbox or mailboxes (see instructions under “Copying Message”)
3. To delete a message, press Delete and you will hear a beep to confirm deletion
4. To save a message, press Save and you will hear a beep to confirm 5. To Copy/Forward message to another mailbox or mailboxes: 6. To copy WITHOUT ADDING A COMMENT:
a. Press Copy
b. Press Targets
c. Enter mailbox number and # sign. If copying to multiple
mailboxes, enter mailbox and #, mailbox and #, etc.
d. Press Done when finished
e.
To copy WITH A COMMENT:
a. Press Copy
b. Press Pre-Rec
c. Lift handset and record comment (begin recording immediately - include your name if you want the recipients to know who’s
sending the message)
d. Press Stop (Do not hang up handset)
e. Press Targets
f. Enter mailbox number(s) and # sign
g. Press Done
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