Banner 9 - Fixing the File Association Problem in Mac OS X


In Banner 9, when attempting to print or open a .log or .lis file, the computer is unable to open that file.


This is because the .lis and .log  files do not have a program associated with it. This requires the user to manually select the program to associate that file with.


Mac OS X


  1. Select the file in the Finder.

  2. Choose FileGet Info (Command+I). Alternatively, you can also right-click on the file and select Get Info.

  3. In the Info window, select the gray triangle to disclose the Open With pane.

  4. From the pop-up menu, choose an application such as TextEdit or Microsoft Word to open .log or .lis files.

    Image depicts how to associate .log and .lis files with a program on mac osx

  5. (Optional) If you select the Change All button at the bottom of the Open With pane, you make the selected program the new default application for all files of that kind.

    Notice the handy alert that appears when you select the Change All button and how it explains what will happen if you select Continue.

Hint: In Microsoft Word, if the output looks incorrectly formatted, you can switch the page orientation to landscape mode and change the size of the font.
Link for more support: OS X El Capitan: Choose an app to open a file
Was this helpful?
0 reviews
Print Article


Article ID: 34589
Mon 7/31/17 12:26 PM
Mon 10/28/19 3:11 PM