About
The purpose of this Knowledge Base Article is to instruct you on the best course of action to take if your account has been compromised or if you are not sure if your account has been compromised.
Perform a Google Security Check-up:
The Google page linked to below walks you through the process:
Performing a Google Security Check-up
Change your JasperNet account password:
The Manhattan College page linked to below brings you to the page where you can reset your password:
Changing your JasperNet account password
Make sure the new password is significantly different from any prior password used for this account.
Additional Resources:
Check your JasperNet account's recent activity:
The Google article linked to below explains how to check and interpret the recent activity of your account:
Checking recent account activity
Check your Gmail's "Forwarding" Settings:
The Google article linked to below explains how to check whether your account is set up to forward emails. Remove any forwarding addresses that you did not set up yourself:
Checking Gmail's Forwarding Settings
If you have any further trouble, please contact us at ITS@manhattan.edu or (718) 862-7973.