Customer Satisfaction Survey

Thank you for your feedback. The survey is below. This survey is anonymous.

1. How satisfied are you with the communication and follow-up on problem resolution?
How satisfied are you with the communication and follow-up on problem resolution?
2. How satisfied are you with the knowledge and professionalism of the support staff?
How satisfied are you with the knowledge and professionalism of the support staff?
3. How satisfied are you with the overall quality of online support?
How satisfied are you with the overall quality of online support?
4. How satisfied are you with the overall quality of on-site support?
How satisfied are you with the overall quality of on-site support?
5. How satisfied are you with the overall quality of telephone support?
How satisfied are you with the overall quality of telephone support?
6. How satisfied are you with the overall quality of solutions provided?
How satisfied are you with the overall quality of solutions provided?
7. How satisfied are you with our problem resolution time?
How satisfied are you with our problem resolution time?
8. How satisfied are you with our overall response time?
How satisfied are you with our overall response time?