Add Shared Mailbox to Outlook Web App

About

In this article we will review how to add a Shared Mailbox to your Outlook Web App

Environment

Outlook Web App in a desktop browser.

Steps

• Navigate to Outlook Web App as you normally would.
• Right mouse click on your mailbox.
• Click Add shared folder or mailbox.

• Type the email address you wish to add.
• Cick Continue

• You will get a confirmation page indicating that the account was added or that the process failed due to permissions. Remember that ITS needs to grant you access before you can add it.
• The confirmation page also provides instruction to view permissions at: Settings > Accounts > Shared with me.
• Click Close

• X out the settings window.
• You will see the new mailbox in your folders on the left side. You can click it to see sub folders and view emails.

• To send as the shared mailbox, follow these instructions to add the From field to your new message.
• If the email you wish to send as is not displayed, click Other email address...

• Type the email you wish to send as and click it.

• Complete and send your email as you normally would.

For more help, please contact ITS at its@manhattan.edu or 718-862-7973.