How to Update Your Personal Email

About

The personal email address on your Self Service is used for verification purposes.  For this reason, it is very important that is it kept up to date. Sometimes you may have an old personal email on file, if you ever lose access to your Jaspernet account, your personal email is the easiest way to verify who you are in order to quickly restore account access.  If there is no personal email on file for verification purposes it becomes necessary to come in person to an IT Services office on campus and show a representative your identification.

The following step-by-step tutorial will guide you through updating your personal email. 

Steps

Please visit the Self Service Email Page to access the page that allows you to update your personal email address.

This will bring you to a page that looks like the image below:

This is a screenshot of the Update E-mail Addresses web form on Self-Service.

When at the image displayed above complete one of the options displayed below:

  • If an email shows up under "Personal Email Address", click on that email.
  • If "Personal Email Address" does not come up, select "Personal Email Address" from the drop down next to "Type of E-mail to Insert".  Then click the "Submit" button.

Note that you must only enter one email in each email field.

You will be directed to a page that looks like the image below:

  1. Type your email in the field that states "URL".

Note that you must only enter one email in each email field.

image depicting where to enter your email and select submit

Select the Submit button.


If you have any further trouble, please contact us at ITS@manhattan.edu or (718) 862-7973.

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Details

Article ID: 2619
Created
Mon 10/27/14 4:30 PM
Modified
Mon 10/28/19 3:29 PM

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