Troubleshooting Crestron Units in Kelly Commons: 4A, B & C


Touch Screen Crestron Control Unit not functioning as it should or is otherwise unresponsive. 

The cable for each rooms Crestron Unit is labelled SHUTDOWN 4A, 4B & 4C.


back control unit Kelly 4C AV closet



In Kelly Commons 4th floor, the A/V Closet containing all the wiring for the floor is located in the back of 4C, Faculty Dining Room, behind the food service area.


You will need a key to gain access to the A/V closet.


Trace the Ethernet cable for the problem room connected to the control unit, and unplug  for at least 30 seconds,  and then re plug it in to restart the unit.


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Article ID: 67523
Wed 11/21/18 8:49 AM
Tue 12/17/19 11:43 AM

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