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Network Issue
Network Issue
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ITS provides support for the on campus network.
Title
A short description to explain the nature of a ticket.
Description
The full details of a ticket, including any appropriate circumstances or supplementary information that may aid in resolving it.
Press Alt + 0 within the editor to access accessibility instructions, or press Alt + F10 to access the menu.
Attachment
File attachments associated with the ticket.
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Phone Number
Alternate Email
Building
Alumni
Broadway Garage
Chrysostom
De La Salle
Draddy
East Hill/Lee Hall
GPAC/Mahan
Hayden
Higgins
Horan
Jasper
Kelly Commons
Leo
Main Guard Booth
Memorial
Miguel
O'Malley
Overlook
RLC
Squeri/Smith
Thomas
Room Number
Can you access Google.com
No
Yes
Can you access Manhattan.edu?
No
Yes
Is device linking?
You need to check this in the network settings. ipconfig, etc. It would indicate cable disconnected or not. (make sure to bring a known working laptop or a fluke to be able to get this info.)
No
Yes
Is issue constant?
No
Yes
Network Type
Wired
Wireless
Other Fields
Your name
Your first name
Your last name
Your email address
Your phone number
Verification Code