Network, Connectivity, & Communication Services

This includes Network, Telephony, and VPN

Please click on a service title to learn more about or request that service.

Categories (6)

A/V & Event Setup/Support

A/V & Event Setup Support encompasses:
- Conversion of VHS tapes to digital format provided legal release
- On Campus Event Setups

Please click on a service title to learn more about or request that service.
Expand

Classroom, Conference Room & Computer Lab Support

Classroom, Conference Room and Computer Lab Support encompasses:
- Classroom, Conference Room and Lab Technology Questions & Training
- Classroom, Conference Room and Lab Technology Issues, Maintenance & Upgrades
- Computer Lab Software Requests
- Computer Lab Printing

Please click on a service title to learn more about or request that service.
Expand

Email, Calendar, and Productivity Services

ITS provides email, calendar, and other productivity services via G Suite.

Please click on a service title to learn more about or request that service.
Expand

Moodle

Please click on a service title to learn more about or request that service about Manhattan College's Learning Management System.
Expand

PC, Software, & Peripheral Support

ITS provides support for installation, maintenance and troubleshooting for PCs, smartphones, tablets, software, printers, and other peripherals. We can also assist you with virus and malware removal.

You can also find assistance here regarding Faculty Laptop Initiative (FLI), office technology moves and new computer installations.

Please click on a service title to learn more about or request that service.
Expand

Web & Collaboration Services

The Web and Collaboration team provides infrastructure and support for many of the Internet-based services that are used throughout campus. Our work encompass Application Development, Maintenance, and Integration Services. Specifically the following:

Support and Integration for the college's Cascade websites
Digital Signage
Surveys / Assessment: Qualtrics, Google Forms
Website Hosting, Support and Custom Development (Drupal, etc)
Applications development using Google Apps
Moodle Deployment

Please click on a service title to learn more about or request that service.
Expand

Services (7)

Dorm Wifi Feedback

Emergency Notification

E2campus provides the Manhattan College emergency notification system.

Network Issue

ITS provides the Manhattan College community access to both wired and wireless LAN connections in campus buildings.

New Network Connection Installation

ITS provides Manhattan College employees assistance with installation of new network connections.

Poor WiFi Coverage

JasperNet WIFI

Request VPN Access

ITS provides Manhattan College employees Virtual Private Network remote access to the school network.

Telephony Services

Telephony provides Manhattan College employees access to telephone service.