Popular Services

Manage your JasperNet Account

ITS provides the Manhattan College community assistance with managing their JasperNet Account. You can find information regarding resetting your Activation Code or Password here. You can also find information on how to retrieve your username here.

ITS Service Reports

This service consists of a series of links to reports generated by our ticketing and project management system. It includes data with regard to our service delivery statistics but also contains information with regard to rooms that are currently facing technology issues.

Self-Service Access Request

Request self service access

Microsoft Office 365 - Free install on up to 5 personal devices

ITS provides employees and students access to Office 365 which includes up to five licenses of Microsoft Office free of charge. Please click "Microsoft Office 365 - Free install on up to 5 personal devices" above to learn more about this service.

Laptop Loan

ITS will provide a loaner laptop to employees.

Knowledge Base Article Request

We are constantly adding new articles to our Knowledge Base. We encourage the community to submit article requests.

Consultation or General Inquiry

ITS can consult with the Manhattan College community regarding various technology solutions.

Moodle Issue

For assistance with Moodle Issues, you can request support here.

Support sites for Personal Devices

This service provides a list of support sites for devices such as laptops, desktops, printers, etc from some of the most common manufacturers.

Remotely Remote Desktop Protocol (RDP)

Remotely is a Remote Desktop Protocol (RDP) application which allows you to access physical Manhattan College Computer Lab computers remotely via a web browser. All of the processing happens on the computer on campus. This allows for a low powered computer to run high powered applications and also allows for remote access to software in computer labs.

Ninite

Ninite is a website which allows you to select multiple software applications and create a custom installer to download all of these packages quickly and efficiently. You can download free applications here for Antivirus, Malware removal, Office replacements, etc.

Network Issue

ITS provides the Manhattan College community access to both wired and wireless LAN connections in campus buildings.

Computer Lab Software Request

Manhattan College employees can request software to be installed in Manhattan College computer labs.

Enable Hard Wired Network Connection Dorm (Chrysostom, Horan, & Lee ONLY)

Upon request, Manhattan College ITS provides a hard wired network connection in dorm rooms.

Qualtrics Survey Tool Access

Manhattan College licenses Qualtrics as its general survey tool. Any current employee or student can create an account to use the tool.

Banner Security Request

To provide modifications to existing Banner Security.

25LIVE

25Live is Manhattan College’s web-based event publishing and scheduling software solution. 25Live enables users to view event information in real time and request the use of Manhattan College space 24 hours a day, seven days a week from any connected device.

Tuition Management Systems

Learn more or request tuition management services

Create Custom JasperNet Account

ITS provides employees assistance with creation of custom JasperNet accounts for commitees, clubs, etc.

ITS Library Staff Training

ITS provides training on a range of technology and software solutions customized for the Manhattan College Library Staff.

VHS to DVD Conversion

ITS provides employees assistance with converting VHS tapes to DVD provided legal release.

New/Recycled Computer Setup/Delivery

ITS provides employees assistance receiving a new computer or requesting a recycled computer.

Google Workspace Question or Training

ITS provides the Manhattan College community assistance with Google Apps. Google Apps is a catch all for a plethora of Google services available to users. This includes Gmail, Calendar, Drive, Groups, youtube, etc.

Classroom, Conference Room & Computer Lab Technology Issue

ITS provides the Manhattan College community assistance with classroom & computer lab technology issues.

Google Workspace Issue

ITS provides the Manhattan College community assistance with G Suite. G Suite is a catch all for a plethora of Google services available to users. This includes Gmail, Calendar, Drive, Groups, YouTube, etc. You can report any issue with G Suite here.