Popular Services

ITS Service Reports

This service consists of a series of links to reports generated by our ticketing and project management system. It includes data with regard to our service delivery statistics but also contains information with regard to rooms that are currently facing technology issues.

Computer Lab Software Request

Manhattan College employees can request software to be installed in Manhattan College computer labs.

Campus ID Card

Campus ID Cards are distributed and supported at the Campus ID Card office located in Thomas Hall.

Google Workspace Issue

ITS provides the Manhattan College community assistance with G Suite. G Suite is a catch all for a plethora of Google services available to users. This includes Gmail, Calendar, Drive, Groups, YouTube, etc. You can report any issue with G Suite here.

Printer Installation/Issue

ITS provides employees assistance with installation of printers.

Google Workspace Report Request

Manhattan College employees can request reports for data like Google Meet attendance.

A/V Event Setup/Support

ITS provides employees assistance with on campus A/V Event setups. Specifically LCD projector and laptop setups. Please note that for Off Hours event setup requests, 2 weeks notice is required.

VHS to DVD Conversion

ITS provides employees assistance with converting VHS tapes to DVD provided legal release.

Microsoft Office 365 - Free install on up to 5 personal devices

ITS provides employees and students access to Office 365 which includes up to five licenses of Microsoft Office free of charge. Please click "Microsoft Office 365 - Free install on up to 5 personal devices" above to learn more about this service.

New/Recycled Computer Setup/Delivery

ITS provides employees assistance receiving a new computer or requesting a recycled computer.

Multi-Factor Authentication by Duo Request

Use this service to request multi-factor enrollment using Duo.

ITS Project Request

ITS provides a wide range of project services. To start a new ITS project, use this service.

Support sites for Personal Devices

This service provides a list of support sites for devices such as laptops, desktops, printers, etc from some of the most common manufacturers.

Qualtrics Survey Tool Access

Manhattan College licenses Qualtrics as its general survey tool. Any current employee or student can create an account to use the tool.

25LIVE

25Live is Manhattan College’s web-based event publishing and scheduling software solution. 25Live enables users to view event information in real time and request the use of Manhattan College space 24 hours a day, seven days a week from any connected device.

Create Custom Google Group

ITS provides employees assistance with creation of custom google groups for commitees, clubs, etc.

Google Workspace Question or Training

ITS provides the Manhattan College community assistance with Google Apps. Google Apps is a catch all for a plethora of Google services available to users. This includes Gmail, Calendar, Drive, Groups, youtube, etc.

Microsoft Home Use Program (MS HUP)

ITS provides employees one license of Microsoft Office at a discounted rate through Microsoft's Home Use Program (MS HUP). Please click "Microsoft Home Use Program (MS HUP)" above to learn more about this service.

Faculty Laptop Initiative (FLI)

ITS provides eligible Manhattan College faculty with a laptop for classroom use.

Smartphone/Tablet Setup

ITS provides employees assistance setting up their smartphones.

Smartphone/Tablet Troubleshooting

ITS provides employees assistance troubleshooting their smartphones.

Office Technology Move

ITS provides employees assistance setting up office technology that was recently moved on campus.

OS/Software Installation

ITS provides employees assistance installing software.

Hardware Issue Diagnosis/Repair

ITS provides Manhattan College employees and students with hardware diagnosis/repair.

OS/Software Troubleshooting

ITS provides the Manhattan College employees and students assistance with software troubleshooting.