Popular Services
This service consists of a series of links to reports generated by our ticketing and project management system. It includes data with regard to our service delivery statistics but also contains information with regard to rooms that are currently facing technology issues.
Remotely is a Remote Desktop Protocol (RDP) application which allows you to access physical Manhattan College Computer Lab computers remotely via a web browser. All of the processing happens on the computer on campus. This allows for a low powered computer to run high powered applications and also allows for remote access to software in computer labs.
Use this service to request multi-factor enrollment using Duo.
ITS provides employees and students access to Office 365 which includes up to five licenses of Microsoft Office free of charge. Please click "Microsoft Office 365 - Free install on up to 5 personal devices" above to learn more about this service.
ITS provides employees assistance installing software.
ITS offers first level support for Moodle. Submit your question here.
Manhattan College licenses Qualtrics as its general survey tool. Any current employee or student can create an account to use the tool.
ITS provides employees assistance setting up office technology that was recently moved on campus.
ITS provides employees assistance with installation of printers.
ITS provides the Manhattan College community assistance with classroom & computer lab technology issues.
ITS provides Manhattan College employees Virtual Private Network remote access to the school network.
The Enterprise Applications Team will assist the End User with regards to Functional questions that arise.
25Live is Manhattan College’s web-based event publishing and scheduling software solution. 25Live enables users to view event information in real time and request the use of Manhattan College space 24 hours a day, seven days a week from any connected device.
ITS provides the Manhattan College community assistance with managing their JasperNet Account. You can find information regarding resetting your Activation Code or Password here. You can also find information on how to retrieve your username here.
ITS's Web and Collaboration Group supports the technology infrastructure for the college's websites hosted on the Cascade CMS.
ITS provides employees assistance with Access Verify. Access Verify is the system that allows for the tracking of attendance via a Magnetic Card Swipe or Optical Card Reader.
ITS provides the Manhattan College community assistance with G Suite. G Suite is a catch all for a plethora of Google services available to users. This includes Gmail, Calendar, Drive, Groups, YouTube, etc. You can report any issue with G Suite here.
ITS provides the Manhattan College community assistance with Google Apps. Google Apps is a catch all for a plethora of Google services available to users. This includes Gmail, Calendar, Drive, Groups, youtube, etc.
ITS provides employees assistance with creation of custom google groups for commitees, clubs, etc.
ITS provides employees assistance troubleshooting their smartphones.
ITS provides employees assistance setting up their smartphones.
ITS provides the Manhattan College employees and students assistance with software troubleshooting.