Overview
ITS provides Manhattan College employees and students assistance with software troubleshooting.
Notes
- For personal devices, the device owner must remain with the device until all work is completed.
- Please allocate at least four hours for this service.
Features
- ITS can assist you with software troubleshooting.
Getting Started
To request this service click "Request Service" above. Alternatively, you can also email its@manhattan.edu or call 718-862-7973.
Support
ITS provides support for this service.
Support Availability
Please visit the Client Services and Support webpage for support availability.
Audience
This service is available to Manhattan College employees and students.
SLA
ITS will reply to requests within 6 hours of being placed. ITS will complete requests within one week.
Last update 08.20.2018