This service type is to be used when an end-user needs to have functional support for a Argos related issue.
Overview
ITS will work with the End User to provide functional support.
Features
- ITS can consult with you or research issues that are functional in nature.
Getting Started
- To request this service click "Request Service" above.
- The End user should provide the data specifications that they are looking for. This is done within the Team Dynamix ticket.
- For basic Argos Training, click here.
Support
The Enterprise Applications Team provides support for this service.
Support Availability
General support is provided Monday - Friday between 9:00am - 4:30pm.
Audience
This service is available to the Manhattan College community.
SLA
ITS will reply to requests within 6 hours of being placed. ITS will complete requests within one week.
Last update 09.8.2017