Overview
ITS provides Manhattan College employees and student assistance with hardware diagnostics and repair.
Notes
- For personal devices, the device owner must remain with the device until all work is completed.
- Please allocate at least four hours for this service.
- ITS only performs simple hardware repairs, most repairs will be outsourced to vendor support.
Features
- ITS can assist you in diagnosing your hardware issue.
Getting Started
To request this service click "Request Service" above.
Support
ITS provides support for this service.
Support Availability
Please visit the Client Services and Support webpage for support availability.
Audience
This service is available to Manhattan College employees and students.
SLA
ITS will reply to requests within 6 hours of being placed. ITS will complete requests within one week.
Last update 08.20.2018