Glance MC App: Report an Issue

Overview

Glance MC is an ITS student-developed mobile app for IOS and Android.  Guests have access to unauthenticated content.  Authenticated users have access to a digital version of one's Jasper (ID) card, as well as additional services.

If you are on an Android device, and get the following message ("Unable to process request due to missing initial state. This may happen if the browser session is inaccessible or accidentally cleared") 

The above can usually be resolved by updating your default browser on your phone's settings to Google Chrome.

Getting Started

To request this service click “Request Service” above.  Alternatively, you can also email its@manhattan.edu or call 718-862-7973. 

Support

ITS provides support for this service.  

Support Availability

Please visit the Client Services and Support webpage for support availability.  

Audience

This service is available to Manhattan College employees and students. 

SLA

ITS will reply to requests within 6 hours of being placed.  

Last update 5.18.2022 

 
Report Issue with Glance MC app

Details

Service ID: 36579
Created
Mon 6/10/19 11:53 AM
Modified
Wed 5/18/22 10:33 AM