Moodle Support

Overview

Moodle is Manhattan College's Learning Management System (LMS). ITS provides consultation services on various Moodle issues, questions, or training.

Features

  • ITS can consult with you to find a resolution to a Moodle Issue.
  • ITS provides support and consultation for questions and training related to Moodle.

Getting Started

Select your desired service from the menu to the right.  Alternatively, you can also email its@manhattan.edu or call 718-862-7973.

Support

ITS provides troubleshooting support for this service. For other help setting up courses, please see this course developed by the Instructional Design team: Continuity Planning for Teaching and Learning

Support Availability

Please visit the Client Services and Support webpage for support availability.

Audience

This service is available to Manhattan College faculty and students.

SLA

ITS will reply to requests within 6 hours of being placed.

 
Moodle Support

Related Articles (16)

An overview for students who are new to Manhattan College's Learning Management System: Moodle.
This article explains how to access the Moodle Course Archives
Instructions for creating a Turnitin account in Moodle.
A guide on how to find your courses in the Moodle Dashboard.
This article reviews how to remove a tag from a comment in Moodle.
This article reviews how to update your profile photo in Moodle.
This article will help you troubleshoot running a class entirely online using Moodle.
Guide on how to make a Moodle Course Visible
Instructions for how to add additional blocks in the sidebar of a Moodle course.
Description of Hamburger menu and the options it offers, instructions include how to make courses disappear and reappear using the Hamburger icon.
Information on Moodle Mobile
Instructions to make sure Notification setting is turned on.
Article explains how to print files from Moodle.
Troubleshooting flowchart for a STAR helping a student with Moodle course access issues.
Troubleshooting flowchart for a STAR helping an instructor with Moodle course access issues.