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Argos Support

This service type is to be used when an end-user needs to have functional support for a Argos related issue.

Overview


ITS will work with the End User to provide functional support.

Features


  • ITS can consult with you or research issues that are functional in nature.

Getting Started


  • To request this service click "Request Service" above. 
  • The End user should provide the data specifications that they are looking for.  This is done within the Team Dynamix ticket.
  • For basic Argos Training, click here.

Support


The Enterprise Applications Team provides support for this service.

Support Availability


General support is provided Monday - Friday between 9:00am - 4:30pm.

Audience


This service is available to the Manhattan College community.

SLA


ITS will reply to requests within 6 hours of being placed.  ITS will complete requests within one week.

 

Last update 09.8.2017