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Software Troubleshooting

Overview


ITS provides Manhattan College employees and students assistance with software troubleshooting.

Notes


  • For personal devices, the device owner must remain with the device until all work is completed.  
  • Please allocate at least four hours for this service. 

Features


  • ITS can assist you with software troubleshooting.

Getting Started


To request this service click "Request Service" above.  Alternatively, you can also email its@manhattan.edu or call 718-862-7973.

Support


ITS provides support for this service.

Support Availability


Click here for support availability.

Audience


This service is available to Manhattan College employees and students. 

SLA


ITS will reply to requests within 6 hours of being placed.  ITS will complete requests within one week.

Last update 02.1.2016