How to Email a Candidate on ClearCompany

About

How to email candidates on ClearCompany.

Environment

Windows or Mac, on Chrome. 

Steps

Step 1

Navigate to ClearCompany

Step 2

Click on the candidates tab

Step 3

Click on the name of the candidate you want to respond to. This will open their profile.

Step 4

Click on their email address in the upper right-hand corner. You will be taken to the email editor.

Step 5

In the email editor:

1. Confirm the candidate's email

2. Sender: This will default to you. If you have an email alias set up, you can select this from the dropdown.

3. Subject: The subject line of the email. Note that you can input auto-populating information such as candidate name and position title.

4. Body: The body of the email. Note that you can input auto-populate information such as candidate and manager names.

5. Allow Candidate to Continue Application: Click this slider if you wish to let the candidate back into the application to make a change or to send them to the second stage of a two-part app.

Step 6

When you are done click send. This will send an immediate email to the candidate.