ITS provides the Manhattan College community assistance with managing their JasperNet Account. You can find information regarding resetting your Activation Code or Password here. You can also find information on how to retrieve your username here.
This service consists of a series of links to reports generated by our ticketing and project management system. It includes data with regard to our service delivery statistics but also contains information with regard to rooms that are currently facing technology issues.
ITS provides the Manhattan College community assistance with classroom & computer lab technology issues.
ITS provides employees assistance receiving a new computer or requesting a recycled computer.
ITS will provide a loaner laptop to employees.
ITS provides employees assistance with on campus A/V Event setups. Specifically LCD projector and laptop setups. Please note that for Off Hours event setup requests, 2 weeks notice is required.
ITS provides employees and students access to Office 365 which includes up to five licenses of Microsoft Office free of charge. Please click "Microsoft Office 365 - Free install on up to 5 personal devices" above to learn more about this service.
ITS provides the Manhattan College community assistance with Google Apps. Google Apps is a catch all for a plethora of Google services available to users. This includes Gmail, Calendar, Drive, Groups, youtube, etc.
ITS provides eligible Manhattan College faculty with a laptop for classroom use.
ITS provides employees assistance with creation of custom google groups for commitees, clubs, etc.
ITS provides Manhattan College employees assistance with installation of new network connections.
Please check out our attached Knowledgebase articles prior to submitting a ticket. If you still need asssitance, you can submit Moodle issues here.
The campus web directory provides a listing of all current employees including name, title, department, office location (building/room), campus telephone, email address, and other relevant information such as "courses taught" for faculty.https://manhattan.edu/campus-directory/
Manhattan College licenses Qualtrics as its general survey tool. Any current employee or student can create an account to use the tool.
Use this Service Request to initiate ITS' support for a new Digital Signage system.
ITS provides a wide range of project services. To start a new ITS project, use this service.
ITS provides employees assistance with creation of custom JasperNet accounts for commitees, clubs, etc.
The definitive - and single - source of campus directory information is Banner Self-Service. Such information is displayed in the Campus Directory, and pulled into Faculty Profiles. Many other systems - including Moodle - also use this data.
Request service for Banner Issue
ITS provides customized training to the Manhattan College Community.
The Enterprise Reporting team can assist the End User in their desire to have Banner printing.
This service provides a list of support sites for devices such as laptops, desktops, printers, etc from some of the most common manufacturers.
Manhattan College employees can request software to be installed in Manhattan College computer labs.
ITS provides employees assistance with converting VHS tapes to DVD provided legal release.
ITS provides the Manhattan College community access to both wired and wireless LAN connections in campus buildings.