Popular Services

ITS provides the Manhattan University community assistance with managing their JasperNet Account. You can find information regarding resetting your Activation Code or Password here. You can also find information on how to retrieve your username here.


This service consists of a series of links to reports generated by our ticketing and project management system. It includes data with regard to our service delivery statistics but also contains information with regard to rooms that are currently facing technology issues.


ITS provides employees assistance installing software.


Manhattan University employees can request software to be installed in Manhattan University computer labs.


ITS provides the Manhattan University community access to both wired and wireless LAN connections in campus buildings.


ITS provides Manhattan University employees access to telephone service.


ITS provides a wide range of project services. To start a new ITS project, use this service.


Campus ID Cards are distributed and supported at the Campus ID Card office located in Thomas Hall.


TeamDynamix is a cloud based system that allows you to easily collaborate, manage, track, and report on your work. Use this service to start a New Implementation.


ITS will provide loaner equipment to employees.


ITS provides employees assistance with installation of printers.


ITS provides employees assistance setting up office technology that was recently moved on campus.


ITS provides Manhattan University employees and students with hardware diagnosis/repair.


ITS provides the Manhattan University employees and students assistance with software troubleshooting.


ITS provides employees assistance with installation of peripheral devices. This can be a scanner, or other specialized device.


ITS provides employees assistance setting up their smartphones.


ITS provides employees assistance troubleshooting their smartphones.


ITS provides the Manhattan University community assistance with classroom & computer lab technology issues.


ITS provides employees assistance receiving a new computer or requesting a recycled computer.


Remotely is a Remote Desktop Protocol (RDP) application which allows you to access physical Manhattan University Computer Lab computers remotely via a web browser. All of the processing happens on the computer on campus. This allows for a low powered computer to run high powered applications and also allows for remote access to software in computer labs.


ITS provides printing to clients with valid Jaspernet accounts in computer labs.


Ninite is a website which allows you to select multiple software applications and create a custom installer to download all of these packages quickly and efficiently. You can download free applications here for Office replacements, etc.


This service provides a list of support sites for devices such as laptops, desktops, printers, etc from some of the most common manufacturers.


ITS provides Manhattan University employees assistance with installation of new network connections.