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This service consists of a series of links to reports generated by our ticketing and project management system. It includes data with regard to our service delivery statistics but also contains information with regard to rooms that are currently facing technology issues.

ITS provides the Manhattan College community access to both wired and wireless LAN connections in campus buildings.

Manhattan College licenses Qualtrics as its general survey tool. Any current employee or student can create an account to use the tool.

ITS provides Argos training to Manhattan College employees.

The Enterprise Applications Team will assist the End User with regards to Functional questions that arise.

ITS provides employees assistance installing software.

Manhattan College employees can request software to be installed in Manhattan College computer labs.

TeamDynamix is a cloud based system that allows you to easily collaborate, manage, track, and report on your work.

ITS provides customized training to the Manhattan College Community.

Information Technology Services offers personal web hosting for faculty, staff and students on its turing.manhattan.edu server. Hosting is also offered to Clubs and Organizations with a Manhattan College JasperNet Account.

ITS can consult with the Manhattan College community regarding various technology solutions.

ITS provides employees assistance with on campus A/V Event setups. Specifically LCD projector and laptop setups. Please note that for Off Hours event setup requests, 2 weeks notice is required.

Please check out our attached Knowledgebase articles prior to submitting a ticket. If you still need asssitance, you can submit Moodle issues here.

Integration between Moodle and Taskstream to sync the following information:
(From Moodle to Taskstream)
- Courses and Sections
- User Creation
- Course/Section (user) Enrollment

ITS provides employees assistance with Access Verify. Access Verify is the system that allows for the tracking of attendance via a Magnetic Card Swipe or Optical Card Reader.

ITS provides employees assistance with installation of printers.

Service for reporting issues with Banner 9 update (Summer 2017)

The campus web directory provides a listing of all current employees including name, title, department, office location (building/room), campus telephone, email address, and other relevant information such as "courses taught" for faculty.
https://manhattan.edu/campus-directory/

ITS provides employees and students access to Office 365 which includes up to five licenses of Microsoft Office free of charge. Please click "Microsoft Office 365 - Free install on up to 5 personal devices" above to learn more about this service.

ITS provides printing to users with valid Jaspernet accounts in computer labs.

We are constantly adding new articles to our Knowledge Base. We encourage the community to submit articles.

ITS provides eligible Manhattan College faculty with a laptop for classroom use.

ITS provides the Manhattan College community assistance with classroom & computer lab technology issues.

E2campus provides the Manhattan College emergency notification system.

ITS provides the Manhattan College community assistance with managing their JasperNet Account. You can find information regarding resetting your Activation Code or Password here. You can also find information on how to retrieve your username here.