Popular Services

Faculty Laptop Initiative (FLI)

ITS provides eligible Manhattan College faculty with a laptop for classroom use.

Consultation or General Inquiry

ITS can consult with the Manhattan College community regarding various technology solutions.

Classroom, Conference Room & Computer Lab Technology Issue

ITS provides the Manhattan College community assistance with classroom & computer lab technology issues.

Moodle Issue

Please check out our attached Knowledgebase articles prior to submitting a ticket. If you still need asssitance, you can submit Moodle issues here.

Manage your JasperNet Account

ITS provides the Manhattan College community assistance with managing their JasperNet Account. You can find information regarding resetting your Activation Code or Password here. You can also find information on how to retrieve your username here.

25Live Training

Request on demand training for how to use 25Live, the scheduling site needed to book a room on campus.

ITS Training Request

ITS provides customized training to the Manhattan College Community.

ITS Service Reports

This service consists of a series of links to reports generated by our ticketing and project management system. It includes data with regard to our service delivery statistics but also contains information with regard to rooms that are currently facing technology issues.

Computer Lab Software Request

Manhattan College employees can request software to be installed in Manhattan College computer labs.

New/Recycled Computer Delivery

ITS provides employees assistance receiving a new computer or requesting a recycled computer.

Printer Installation/Issue

ITS provides employees assistance with installation of printers.

OS/Software Installation

ITS provides employees assistance installing software.

Moodle Question/Training

ITS offers first level support for Moodle. Submit your question here.

Non-Course Collaboration Site (Moodle)

Please click here to learn more about or request services for a Non-Course Collaboration Site on Moodle.

Google Apps Issue

ITS provides the Manhattan College community assistance with Google Apps. Google Apps is a catch all for a plethora of Google services available to users. This includes Gmail, Calendar, Drive, Groups, youtube, etc. You can report any issue with Google Apps here.

Classroom, Conference Room & Computer Lab Technology Question or Training

ITS provides the Manhattan College community assistance with the technology in your classroom.

ITS Project Request

ITS provides a wide range of project services. To start a new ITS project, use this service.

Google Apps Question or Training

ITS provides the Manhattan College community assistance with Google Apps. Google Apps is a catch all for a plethora of Google services available to users. This includes Gmail, Calendar, Drive, Groups, youtube, etc.

Laptop Loan

ITS will provide a loaner laptop to employees.

Campus Web Directory - Update your Information

The campus web directory provides a listing of all current employees including name, title, department, office location (building/room), campus telephone, email address, and other relevant information such as "courses taught" for faculty.
https://manhattan.edu/campus-directory/

Request VPN Access

ITS provides Manhattan College employees Virtual Private Network remote access to the school network.

Clear Company ATS Training

Clear Company - Employment Application Tracking System Training

25LIVE

25Live is Manhattan College’s web-based event publishing and scheduling software solution. 25Live enables users to view event information in real time and request the use of Manhattan College space 24 hours a day, seven days a week from any connected device.

Cascade Website Development (Service)

ITS's Web and Collaboration Group supports the technology infrastructure for the college's websites hosted on the Cascade CMS.

Argos Training

ITS provides Argos training to Manhattan College employees.