Popular Services

ITS provides the Manhattan University community assistance with managing their JasperNet Account. You can find information regarding resetting your Activation Code or Password here. You can also find information on how to retrieve your username here.


Campus ID Cards are distributed and supported at the Campus ID Card office located in Thomas Hall.


The Campus Laptop Initiative (CLI) provides laptop computers to Full-Time Faculty & Full-Time Administrators.


ITS provides employees and students access to Office 365 which includes up to five licenses of Microsoft Office free of charge.


Moodle is Manhattan University's Learning Management System (LMS).


ITS provides the Manhattan University community assistance with Google Apps. Google Apps is a catch all for a plethora of Google services available to users. This includes Gmail, Calendar, Drive, Groups, youtube, etc.


Request self service access


This service consists of a series of links to reports generated by our ticketing and project management system. It includes data with regard to our service delivery statistics but also contains information with regard to rooms that are currently facing technology issues.


This service provides a list of support sites for devices such as laptops, desktops, printers, etc from some of the most common manufacturers.


Technical support for Banner Forms
http://banner.manhattan.edu


Request service for Banner Issue


ITS provides the Manhattan University Community assistance with training on a variety of topics. We can also assist with process improvement and digital transformation.


ITS provides one on one technology orientation to new employees on request


ITS provides employees assistance receiving a new computer or requesting a recycled computer.


ITS provides employees assistance setting up their smartphones.


ITS provides employees assistance with installation of printers.


ITS provides Manhattan University employees and students with hardware diagnosis/repair.


ITS provides employees assistance setting up office technology that was recently moved on campus.


ITS provides employees assistance installing software.


ITS provides the Manhattan University employees and students assistance with software troubleshooting.


ITS provides employees assistance troubleshooting their smartphones.


ITS provides employees assistance with installation of peripheral devices. This can be a scanner, or other specialized device.


ITS provides the Manhattan University community assistance with classroom & computer lab technology issues.


Manhattan University employees can request software to be installed in Manhattan University computer labs.


Remotely is a Remote Desktop Protocol (RDP) application which allows you to access physical Manhattan University Computer Lab computers remotely via a web browser. All of the processing happens on the computer on campus. This allows for a low powered computer to run high powered applications and also allows for remote access to software in computer labs.