ITS provides employees and students access to Office 365 which includes up to five licenses of Microsoft Office free of charge. Please click "Microsoft Office 365 - Free install on up to 5 personal devices" above to learn more about this service.
This service consists of a series of links to reports generated by our ticketing and project management system. It includes data with regard to our service delivery statistics but also contains information with regard to rooms that are currently facing technology issues.
Manhattan College employees can request software to be installed in Manhattan College computer labs.
Manhattan College licenses Qualtrics as its general survey tool. Any current employee or student can create an account to use the tool.
JasperNet WIFI
ITS provides the Manhattan College community assistance with the technology in your classroom.
ITS provides the Manhattan College community assistance with classroom & computer lab technology issues.
ITS provides employees assistance installing software.
ITS provides a wide range of project services. To start a new ITS project, use this service.
ITS provides employees assistance with on campus A/V Event setups. Specifically LCD projector and laptop setups. Please note that for Off Hours event setup requests, 2 weeks notice is required.
Please check out our attached Knowledgebase articles prior to submitting a ticket. If you still need asssitance, you can submit Moodle issues here.
We are constantly adding new articles to our Knowledge Base. We encourage the community to submit articles.
ITS provides the Manhattan College community access to both wired and wireless LAN connections in campus buildings.
ITS provides eligible Manhattan College faculty with a laptop for classroom use.
25Live is Manhattan College’s web-based event publishing and scheduling software solution. 25Live enables users to view event information in real time and request the use of Manhattan College space 24 hours a day, seven days a week from any connected device.
ITS provides training on a range of technology and software solutions customized for the Manhattan College Library Staff.
ITS provides training on a wide range of technology solutions customized for the Manhattan College Physical Plant Staff.
To request either Digital Signage Screen Access for a new user - or assistance in posting graphical content, submit your request here.
Use this Service Request to initiate ITS' support for a new Digital Signage system.
ITS provides the Manhattan College community assistance with managing their JasperNet Account. You can find information regarding resetting your Activation Code or Password here. You can also find information on how to retrieve your username here.
Axiom is a software product that is used to import data from the common application in the Banner administrative system. The software is used by the undergraduate Admission department.
TeamDynamix is a cloud based system that allows you to easily collaborate, manage, track, and report on your work.
ITS provides employees assistance with Access Verify. Access Verify is the system that allows for the tracking of attendance via a Magnetic Card Swipe or Optical Card Reader.
TeamDynamix is a cloud based system that allows you to easily collaborate, manage, track, and report on your work. Use this service to start a New Implementation.
ITS provides the Manhattan College employees and students assistance with software troubleshooting.