Popular Services
ITS provides the Manhattan College community assistance with managing their JasperNet Account. You can find information regarding resetting your Activation Code or Password here. You can also find information on how to retrieve your username here.
ITS provides the Manhattan College community assistance with Google Apps. Google Apps is a catch all for a plethora of Google services available to users. This includes Gmail, Calendar, Drive, Groups, youtube, etc.
Campus ID Cards are distributed and supported at the Campus ID Card office located in Thomas Hall.
Remotely is a Remote Desktop Protocol (RDP) application which allows you to access physical Manhattan College Computer Lab computers remotely via a web browser. All of the processing happens on the computer on campus. This allows for a low powered computer to run high powered applications and also allows for remote access to software in computer labs.
ITS will work with clients to provide functional support or training.
This service consists of a series of links to reports generated by our ticketing and project management system. It includes data with regard to our service delivery statistics but also contains information with regard to rooms that are currently facing technology issues.
TeamDynamix is a cloud based system that allows you to easily collaborate, manage, track, and report on your work. Use this service to start a New Implementation.
ITS provides employees assistance with installation of printers.
ITS can consult with the Manhattan College community regarding various technology solutions.
The campus web directory provides a listing of all current employees including name, title, department, office location (building/room), campus telephone, email address, and other relevant information such as "courses taught" for faculty.
The Enterprise Data Team would work with the Data Steward in coordinating the upgrade / patch.
ITS's Web and Collaboration Group supports the technology infrastructure for the college's websites hosted on the Cascade CMS.
Manhattan College licenses Qualtrics as its general survey tool. Any current employee or student can create an account to use the tool.
ITS provides the Manhattan College Community assistance with training on a variety of topics. We can also assist with process improvement and digital transformation.
ITS provides Manhattan College employees and students with hardware diagnosis/repair.
ITS provides employees assistance setting up office technology that was recently moved on campus.
ITS provides employees assistance with installation of peripheral devices. This can be a scanner, or other specialized device.
ITS provides employees assistance installing software.
ITS provides employees assistance troubleshooting their smartphones.
ITS provides employees assistance setting up their smartphones.
ITS provides the Manhattan College employees and students assistance with software troubleshooting.