Popular Services

ITS Service Reports

This service consists of a series of links to reports generated by our ticketing and project management system. It includes data with regard to our service delivery statistics but also contains information with regard to rooms that are currently facing technology issues.

Network Issue

ITS provides the Manhattan College community access to both wired and wireless LAN connections in campus buildings.

Qualtrics Survey Tool Access

Manhattan College licenses Qualtrics as its general survey tool. Any current employee or student can create an account to use the tool.

Argos Training

ITS provides Argos training to Manhattan College employees.

Argos Support

The Enterprise Applications Team will assist the End User with regards to Functional questions that arise.

Software Installation

ITS provides employees assistance installing software.

Computer Lab Software Request

Manhattan College employees can request software to be installed in Manhattan College computer labs.

TeamDynamix

TeamDynamix is a cloud based system that allows you to easily collaborate, manage, track, and report on your work.

ITS Training Request

ITS provides customized training to the Manhattan College Community.

Web Hosting: Static Websites (Personal and Club Space) on turing

Information Technology Services offers personal web hosting for faculty, staff and students on its turing.manhattan.edu server. Hosting is also offered to Clubs and Organizations with a Manhattan College JasperNet Account.

Consultation or General Inquiry

ITS can consult with the Manhattan College community regarding various technology solutions.

A/V Event Setup/Support

ITS provides employees assistance with on campus A/V Event setups. Specifically LCD projector and laptop setups. Please note that for Off Hours event setup requests, 2 weeks notice is required.

Moodle Issue

Please check out our attached Knowledgebase articles prior to submitting a ticket. If you still need asssitance, you can submit Moodle issues here.

Taskstream Integration

Integration between Moodle and Taskstream to sync the following information:
(From Moodle to Taskstream)
- Courses and Sections
- User Creation
- Course/Section (user) Enrollment

Access Verify

ITS provides employees assistance with Access Verify. Access Verify is the system that allows for the tracking of attendance via a Magnetic Card Swipe or Optical Card Reader.

Printer Installation/Issue

ITS provides employees assistance with installation of printers.

Banner 9 Issue

Service for reporting issues with Banner 9 update (Summer 2017)

Campus Web Directory - Update your Information

The campus web directory provides a listing of all current employees including name, title, department, office location (building/room), campus telephone, email address, and other relevant information such as "courses taught" for faculty.
https://manhattan.edu/campus-directory/

Microsoft Office 365 - Free install on up to 5 personal devices

ITS provides employees and students access to Office 365 which includes up to five licenses of Microsoft Office free of charge. Please click "Microsoft Office 365 - Free install on up to 5 personal devices" above to learn more about this service.

Computer Lab Printing

ITS provides printing to users with valid Jaspernet accounts in computer labs.

Knowledge Base Article Request

We are constantly adding new articles to our Knowledge Base. We encourage the community to submit articles.

Faculty Laptop Initiative (FLI)

ITS provides eligible Manhattan College faculty with a laptop for classroom use.

Classroom, Conference Room & Computer Lab Technology Issue

ITS provides the Manhattan College community assistance with classroom & computer lab technology issues.

Emergency Notification

E2campus provides the Manhattan College emergency notification system.

Manage your JasperNet Account

ITS provides the Manhattan College community assistance with managing their JasperNet Account. You can find information regarding resetting your Activation Code or Password here. You can also find information on how to retrieve your username here.