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ITS provides Argos training to Manhattan College employees.

The Enterprise Applications Team will assist the End User with regards to Functional questions that arise.

Manhattan College licenses Qualtrics as its general survey tool. Any current employee or student can create an account to use the tool.

Service for reporting issues with Banner 9 update (Summer 2017)

This service consists of a series of links to reports generated by our ticketing and project management system. It includes data with regard to our service delivery statistics but also contains information with regard to rooms that are currently facing technology issues.

ITS provides the Manhattan College community assistance with classroom & computer lab technology issues.

ITS provides employees assistance installing software.

The campus web directory provides a listing of all current employees including name, title, department, office location (building/room), campus telephone, email address, and other relevant information such as "courses taught" for faculty.
https://manhattan.edu/campus-directory/

ITS provides training on a range of technology and software solutions customized for the Manhattan College Library Staff.

Use this to report a problem with an existing Digital Signage platform.

Manhattan College employees can request software to be installed in Manhattan College computer labs.

ITS provides the Manhattan College community access to both wired and wireless LAN connections in campus buildings.

ITS provides the Manhattan College community assistance with Google Apps. Google Apps is a catch all for a plethora of Google services available to users. This includes Gmail, Calendar, Drive, Groups, youtube, etc. You can report any issue with Google Apps here.

ITS provides Manhattan College employees Virtual Private Network remote access to the school network.

ITS provides a wide range of project services. To start a new ITS project, use this service.

ITS provides eligible Manhattan College faculty with a laptop for classroom use.

To help in advertising services to others, ITS can provide you with a GO link: a short URL in the form:

go.manhattan.edu/keyword

Note that keyword can only be lowercase alphanumeric text.

Request that here.

ITS provides the Manhattan College community assistance with managing their JasperNet Account. You can find information regarding resetting your Activation Code or Password here. You can also find information on how to retrieve your username here.

ITS provides employees assistance receiving a new computer or requesting a recycled computer.

Request publisher web calendars

Upon request, ITS will provide guest access credentials to Manhattan College employees for their guests.

ITS can provide administrative and academic groups with a calendaring application to track and share vacation and other time-out-of-office events with others in your department. As part of this application, we will also provide you with a Google Sheet for aggregating the fiscal-year data.

The Enterprise Data Team would work with the Data Steward in coordinating the upgrade / patch.

ITS will provide a loaner projector to employees.

This service type is to be used when an end-user needs to have a new banner report developed.