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Request service for Banner Issue

This service provides a list of support sites for devices such as laptops, desktops, printers, etc from some of the most common manufacturers.

ITS provides employees and students access to Office 365 which includes up to five licenses of Microsoft Office free of charge. Please click "Microsoft Office 365 - Free install on up to 5 personal devices" above to learn more about this service.

All data refreshes are to be requested and coordinated across the administrative community.

Request services for Banner document technical issues

Manhattan College licenses Qualtrics as its general survey tool. Any current employee or student can create an account to use the tool.

If you would like to request access to an additional Banner form, report, or process, please use this service request.

Request publisher web calendars

This service consists of a series of links to reports generated by our ticketing and project management system. It includes data with regard to our service delivery statistics but also contains information with regard to rooms that are currently facing technology issues.

Request on demand training for how to use 25Live, the scheduling site needed to book a room on campus.

Manhattan College employees can request software to be installed in Manhattan College computer labs.

Request Third Party Application data here

The definitive - and single - source of campus directory information is Banner Self-Service.  Such information is displayed in the Campus Directory, and pulled into Faculty Profiles.  Many other systems - including Moodle - also use this data.

ITS provides customized training to the Manhattan College Community.

The Enterprise Data Team can provide Banner Technical Support to a department and can also coordinate support from Ellucian's Support Center.

Clear Company - Employment Application Tracking System

ITS provides employees assistance with Access Verify. Access Verify is the system that allows for the tracking of attendance via a Magnetic Card Swipe or Optical Card Reader.

Use this Service Request to initiate ITS' support for a new Digital Signage system.

ITS provides a wide range of project services. To start a new ITS project, use this service.

ITS provides employees assistance receiving a new computer or requesting a recycled computer.

ITS provides the Manhattan College community assistance with managing their JasperNet Account. You can find information regarding resetting your Activation Code or Password here. You can also find information on how to retrieve your username here.

The Enterprise Applications Team will assist the End User with regards to Functional questions that arise.

TeamDynamix is a cloud based system that allows you to easily collaborate, manage, track, and report on your work.

ITS provides the Manhattan College community assistance with classroom & computer lab technology issues.

Please click here to learn more about or request services for a Non-Course Collaboration Site on Moodle.