Room Training

Overview

ITS provides support for technology located in classrooms, conference rooms and computer labs on campus.    

Notes

• If this is an emergency, please call x7973 (718-862-7973) for immediate service.

Features

• ITS provides up to date technology in classrooms, conference rooms and computer labs on campus.
• ITS provides priority support and training for classroom technology.
• ITS performs monthly room checks to minimize issues in the classroom.  Each classroom is checked at least once per month.
• All classrooms are outfitted with a ceiling mounted LCD projector or TV.
• All Classrooms have the capability of connecting a laptop to the room's display device (Projector or TV).
• Newly renovated classrooms are outfitted with a Desktop Computer and Monitor
• Newly renovated classrooms are outfitted with a podium containing an A/V control unit.
• Newly renovated classrooms are outfitted with an wireless presentation device allowing for wireless connection to compatible devices.

Getting Started

• Check our Classroom, Conference Room & Computer Lab Support Knowledge Base category as we may have an article that provides the resolution you desire.
• Click the green "Room Training" button to request training.
• If this is an emergency, please dial x7973 or 718-862-7973 for immediate assistance.

Support

ITS provides support for this service.  

Support Availability

Please visit the Client Services and Support webpage for support availability.

Audience

This service is available to the Manhattan College community.

SLA

ITS will reply to requests within 1 hour of being placed.  ITS will complete requests within two weeks.  (This SLA is regarding low priority requests submitted via the service catalog.  Emergency requests submitted via x7973 or 718-862-7973 will be immediately attended to.)