Duo Multi-Factor Authentication (MFA)

Information and support guides for setting up and using multi-factor authentication using Duo.

Categories (1)

Welcome to Duo!

This category contains helpful information for new Duo users.

Articles (12)

Changing your Cell Phone with Duo for Multi-Factor Authentication (MFA)

This guide gives access to link for directions on adjusting your Duo settings if you get a new cell phone, cell phone number, or SIM card.

Duo Multi-Factor Authentication Frequently Asked Question (FAQ)

This article answers some frequently asked questions that you may have regarding multi-factor authentication using Duo.

Duo Offline Access for Windows Login Replace Device

This article provides links to Duo's documentation for when you need to update your Offline access authentication device via Duo Mobile.

Duo Offline Access Prompting to Re-Enroll

This article reviews how to resolve a situation where you login to your computer and Duo is requesting you to re-enroll for Offline Access.

How to Add a Second Device to your Duo Account

This article reviews how to add a second device to your Duo account for authentication purposes.

Offline Access Not Working

This article reviews what to do if you can not access your computer offline via Duo.

Setting up a Yubikey for Duo Multi-Factor Authentication (MFA)

This guide shows you how to setup a Yubikey with Duo for Multi-Factor Authentication.

Setting up Duo for Multi-Factor Authentication (MFA)

A guide on setting up multi-factor authentication on your mobile device.

Using your Duo Hardware Token (MFA)

This article will help you if you are unsure how to use your Duo Hardware Token to log into your JasperNET account with Multi-Factor Authentication (MFA).

What is a Duo Hardware Token and Where To Get One

This article will give you a better understanding of Duo Hardware Tokens for MFA.